Frequently Asked Questions
Everything you need to know about our comfort-first apparel and shopping experience.
How do I determine the right size for my 32 Degrees apparel?
We provide a comprehensive size guide on each product page. Our apparel is designed for a modern, comfortable fit. If you prefer a looser feel, we recommend sizing up, especially for our base layer collections.
What is your shipping policy and delivery timeline?
We offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days within the continental US. Orders over a certain threshold may qualify for free standard shipping as indicated at checkout.
How do I care for my CoolLux or HeatKeep fabrics?
To maintain the performance technology of our fabrics, we recommend machine washing cold with like colors on a gentle cycle. Tumble dry low or hang dry. Avoid using fabric softeners or bleach, as these can clog the moisture-wicking fibers.
What is your return and exchange policy?
We accept returns of unworn, unwashed items with original tags attached within 45 days of purchase. Please note that for hygiene reasons, certain items like underwear and face masks are final sale and cannot be returned.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a seamless checkout experience.